Your tariff to access charge points across Europe.

Log in to your account on the website. Go to "Contracts", scroll down to your tariff information and find the action "Switch Tariff" right next to the tariff information.
Please note that tariff changes only become effective at the end of the respective tariff runtime. The respective date is shown during the tariff switch process.

Blocking fees are applied for the following reasons:

1. Encouraging fair use of charging stations
   • Blocking fees are time based and discourage drivers from leaving vehicles at the station longer than required. This ensures other drivers have access to charging facilities.
2. Avoiding misuse of parking spaces
   • Some stations are located in car parks where fees apply to petrol cars but not to BEVs (Battery Electric Vehicles) during charging. To prevent BEV drivers from using these spots as free parking after charging is complete, blocking fees may be introduced.
   • There could also be car parks, such as shopping centres, where you need to pay parking fee upon entrance of their premises, as well as blocking fee if your vehicle occupies the charge point for longer than 90 / 120 / 180 minutes, depending on the station's conditions.
3. Maximising efficiency at High Power Charging (HPC) stations
   • HPC stations are designed to charge vehicles quickly, one after another. Blocking a fully charged car at such stations undermines their purpose and limits accessibility for other drivers.

Additional notes:

• Blocking fees vary depending on the charge point operator and local regulations.
• Always check station-specific policies in your Kia Charge app or charging card terms before starting a session.

You can book the available packages as shown in your contract dashboard.
Additionally, you can view the available package on the tariff page before the registration.

You can terminate packages with an indefinite run-time in the contract dashboard. To terminate the package, you need to navigate to the contract section on the Web portal. Here, you can see your active packages and can press "Manage Subscription". In the pop-up you can press "Cancel my subscription".

Note: Some packages have a fixed run-time from the beginning. In this case the end-date is directly shown in the contract dashboard at the package.