FAQ

Are you part of the corporate fleet?

These FAQs are intended for private and business customers of Kia Charge. Please find the fleet support page here.

Charging Session

The charging station is not working and I cannot charge.

Contract

How can I change my contract information?

Invoice

How can I view my invoice?

Payment

How can I change my payment method?

Plug & Charge

What is Plug & Charge?

Need immediate help?

Telephone:
+44 1633 358388
Our service team is available at the following times:
Monday to Friday 7am - 7pm

* The cost of the call depends on the country and network you're calling from.

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